TERMS OF USE

Effective Date: 5 July 2026

Welcome to the ToWard Futures website ("Website"). These Terms of Use govern your access to and use of this Website and any services, information, resources, forms, or communications provided by ToWard Futures.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these Terms, please discontinue use of this Website.


1. About ToWard Futures

ToWard Futures is an independent Australian consultancy providing advocacy, case development, documentation support, consulting, referrals, mentoring, and related social welfare services.

The information provided on this Website is intended for general information purposes only and does not constitute legal, financial, medical, psychological, insurance, or other regulated professional advice.


2. Website Use

You agree to use this Website only for lawful purposes.

You must not:

  • use this Website in any unlawful manner;
  • interfere with the operation or security of the Website;
  • upload malicious software or viruses;
  • copy, reproduce or distribute Website content without written permission;
  • misuse any contact forms or communication channels.

ToWard Futures reserves the right to restrict or terminate access where misuse is identified.


3. Intellectual Property

Unless otherwise stated, all content on this Website remains the intellectual property of ToWard Futures.

This includes:

  • logos
  • branding
  • written material
  • graphics
  • downloadable documents
  • service descriptions
  • photographs
  • images
  • forms
  • resources
  • designs

No material may be copied, reproduced, modified, distributed or commercially used without prior written consent.


4. Independent Advocacy

ToWard Futures provides independent advocacy and consulting services.

Unless expressly stated in writing:

  • we are not a law firm;
  • we do not provide legal representation;
  • we do not provide medical advice;
  • we do not provide financial advice;
  • we do not make decisions on behalf of clients.

Where specialist advice is required, we may recommend referral to an appropriately qualified professional.


5. Referrals

Where appropriate, ToWard Futures may recommend lawyers, allied health professionals, government services, community organisations or other professionals.

Recommendations are made solely in the client's best interests.

ToWard Futures does not guarantee the services provided by any third party.

Clients remain free to choose their own professional service providers.


6. Website Information

While every reasonable effort is made to ensure information on this Website is accurate and current, ToWard Futures makes no guarantee that all information is complete, accurate or up to date.

Information may change without notice.

Website content should not be relied upon as a substitute for obtaining professional advice appropriate to your circumstances.


7. Limitation of Liability

To the maximum extent permitted by Australian law, ToWard Futures excludes liability for any loss, damage, cost or expense arising from:

  • use of this Website;
  • reliance on Website information;
  • technical interruptions;
  • website downtime;
  • third-party links;
  • viruses or malicious software beyond our reasonable control.

Nothing within these Terms excludes rights available under the Australian Consumer Law.


8. Third Party Websites

This Website may contain links to external websites.

These links are provided for convenience only.

ToWard Futures has no control over the content, privacy practices or accuracy of third-party websites and accepts no responsibility for their content.


9. Privacy

Personal information collected through this Website is handled in accordance with our Privacy Policy.

By submitting enquiries, forms or other information through this Website, you consent to the collection and use of your information as outlined within our Privacy Policy.


10. Communications

By contacting ToWard Futures through this Website, email or online forms, you consent to receiving communications relating to your enquiry.

You may request that communications cease at any time unless required by law.


11. Availability

ToWard Futures makes reasonable efforts to keep this Website available.

However, uninterrupted access cannot be guaranteed.

The Website may be updated, modified, suspended or removed without notice.


12. No Guarantee of Outcome

Every client and every situation is unique.

While ToWard Futures is committed to providing professional, evidence-informed and client-centred advocacy and consulting services, no guarantee is made regarding the outcome of any matter, complaint, claim, application, investigation or legal proceeding.

Outcomes depend on many factors beyond our control.


13. Client Responsibility

Clients remain responsible for:

  • providing accurate information;
  • supplying requested documentation;
  • making their own decisions;
  • seeking independent legal, medical or financial advice where appropriate;
  • meeting any statutory deadlines relevant to their matter.

14. Australian Consumer Law

Nothing contained within these Terms excludes, restricts or modifies any rights or remedies available under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.


15. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes arising from the use of this Website shall be subject to the jurisdiction of the courts of Queensland.


16. Changes to these Terms

ToWard Futures reserves the right to amend these Terms of Use at any time.

Updated versions will be published on this Website.

Continued use of the Website constitutes acceptance of any revised Terms.


Contact

ToWard Futures

Support • Advocacy • Empowerment

Gold Coast, Queensland, Australia

📧 Email: hello@towardfutures.com

🌐 Website: www.towardfutures.com


Last Updated: 5 July 2026